All our cupcakes are baked and decorated fresh and to order at our bakery in Wandsworth. We use only the very best ingredients available, including free range organic eggs, Lescure butter, organic Doves Farm flour, Valrhona cocoa, Callebaut chocolate and all-natural fruits, spices and other flavourings, including organic Madagascan vanilla. We do not operate a production line or use industrial machinery; all our cupcakes are freshly baked each day in small batches and iced one order at a time. It takes longer but they taste better.

Yes! You'll find plenty of inspiration and pictures of past orders in our gallery and on our blog, but all our cupcake orders are bespoke so if you have a special theme or occasion in mind just let us know and we can come up with the perfect cupcakes. Of course, if your needs aren't so specific and you just want a nice selection that's no problem either!

All our cakes and cupcakes are made without artificial preservatives and we always recommend eating them on the day to enjoy them at their best. Depending on your needs you may want to get your cupcakes a day before you need them, and that's fine too - just store in their boxes at room temperature until you're ready to serve them.

In the (unlikely) event you find that you have cupcakes left over they’ll stay fresh for a couple of days in their box, or up to 3-4 days in an airtight container.

Please store our cupcakes at room temperature and never in the fridge - cold air can cause the sponge and buttercream icing to dry out. We do not recommend freezing our cakes.

Our big cupcakes are standard cupcake size - they're about 2.5" diameter (3-4 bites). Our mini cupcakes are around 1.5" in diameter (bite-sized). Our giant cupcakes are a whopping 8", and will serve 10-16 people depending on your cake-cutting skills and how hungry everyone is. If you need a larger cake just get in touch with your guest numbers and we can advise on the best size to choose.

We're always happy to avoid using any nutty flavours in your order if requested (there is an option when ordering your cupcakes to let us know). However we do use nuts from time to time in our bakery and therefore all our cupcakes may contain traces of nuts.

Yes! We offer amazing gluten-free cupcakes as a standard option in vanilla, and can provide other gluten-free flavours in bigger quantities for larger orders.

We have a delicious vegan vanilla cupcakes available to order, which can be made with vegan (soy) buttercream icing for vegans, or standard buttercream if you just require egg-free cupcakes.

Because of the freshness and delicate nature of our cupcakes they need to be hand delivered. We’re based in Wandsworth and deliver in Central and SW London for around £4-£14. For special orders (or those with a specific time slot) we can also arrange courier delivery elsewhere in the country - let us know what you need and where and we’ll get back to you with a quote.

Please bear in mind that private delivery costs, especially over long distances, can be very expensive. We don't make a profit on deliveries outside our standard area but do have to pass on full courier costs, which can be upwards of £70 outside the M25. If you need long-distance cupcakes you can always collect from us on the day or a day in advance. Our standard delivery area includes:

Definitely! We offer collection of pre-booked orders from any of our locations:

We recommend ordering cupcakes a minimum of two days in advance, but we do get very busy (especially on Fridays and Saturdays) and the earlier you’re able to confirm the more chance there is that we can fit you in. This is especially true for very large orders and orders involving lots of bespoke decoration. For weddings and other large orders it is advisable to give us as much notice as possible (we can take a 30% deposit to secure your booking if it's a month or more in advance).

Larger cakes, especially bespoke cakes, require more notice and if you're planning on ordering a tiered or celebration cake, we recommend giving at least one week's notice, and more if possible.

If you have a cake or cupcake emergency and need a last-minute order please call us on 0208 8874 8885 and we'll do our very best to help.

If you know what you'd like you can place and pay for your order online via our order form (just click 'order online' above) or call us on 020 8874 8885 to discuss and book your order over the phone.

If you have any questions or need advice before ordering it's always best to check with us. Simply get in touch to let us know what you’d like, where and when. We reply to all enquiries as quickly as possible (usually within an hour) and we'll be happy to provide a full quote as well as answers to any questions you have.

For larger orders such as weddings we can discuss all the details and options with you in detail. If you decide you'd like to make a booking we'll provide an invoice and the order will be confirmed upon receipt of payment. For orders booked a month or more in advance we can take a 30% deposit with the remainder payable 4 weeks prior to the date of the order.

We accept online and telephone payments via all major UK cards except Amex, as well as cheques and BACS transfers for larger orders. All corporate orders are provided with a full invoice prior to booking.

Please note that your will only be confirmed with payment and that we reserve the right to continue taking orders for a given date until payment is received.

Big cupcakes are available to order by the half-dozen, with a minimum order of 1 dozen. Minis are available to order by the dozen, with a minimum order of 2 dozen. We also provide great Munchboxes (2 big and 9 mini) and Combination Boxes (6 big and 12 mini) if you'd like a mix of sizes within a smaller order.

If you only need a few cupcakes you can always visit one of our market stalls, where we sell big and mini cupcakes individually and in boxes of 4 big or 12 mini cupcakes. See our location page for more information, or to reserve a box of market cupcakes for collection.

We have a stated minimum order of a dozen cupcakes per flavour, but we'll always be baking a selection of different flavours on any given day and if you let us know when ordering which other flavours you'd like we'll always do our best to accommodate your selections.

All of our Classic flavours are available to order every day of the week, while an ever-changing selection of our Special flavours is available from our market stalls, in mixed selection boxes and for special request orders (strict minimums apply).

Tip:

Want the best selection of flavours for your order? Just tick 'mixed selection' when ordering!

If you need to change the date or details of your order or cancel it altogether please contact us as far in advance as possible. We will always be as accommodating as we can if you need to change or postpone an order but please bear in mind that we may have had to turn away other customers to fulfil your booking for a particular date so refunds/changes are not always possible. For a full run-down on our terms and conditions please see below.

We're a small team and in general if we're hiring there'll be an ad on our website. We're always interested to hear from people who are as passionate as we are about cupcakes, and we also try and offer as many internships as possible throughout the year. If you'd like to be considered for an internship or position please email us including as much information about yourself as possible and some photos of your work.

By ordering bespoke cupcakes from Crumbs and Doilies Ltd you agree to the following Terms & Conditions.

Crumbs and Doilies will not disclose any personal information about customers to third party businesses or organisations in any way, shape or form.

Payment is needed to confirm online and telephone orders and until payment is received your order cannot be guaranteed. For orders booked via an invoice pro forma payment is strongly recommended, and we reserve the right to cancel any order still awaiting payment on the delivery date. Issuance and receipt of your invoice is taken as confirmation of your order and because we may have had to turn away other clients and start preparations for your order invoices will remain payable in the event of cancellation or postponement.

Deliveries are made by hand on the date specified in your order. All deliveries are undertaken by Crumbs and Doilies or our couriers. Please ensure someone is available at the delivery address on the day of your order; if there is no-one on hand to receive the cupcakes we will do our very best to leave them in a safe place (with a neighbour, receptionist, caretaker etc.) but we cannot keep hold of the cupcakes for re-delivery and they will be left at the address you have given us. Crumbs and Doilies cannot accept any liability for the treatment of your order or any subsequent mishandling once a delivery has been made.

All our cakes and cupcakes are baked to order and we do not accept returns. Refunds or a replacement order to the same value will be given only in the event that you receive the incorrect product or if the cupcakes are of unsatisfactory quality. Should this be the case, or if you are in any way unsatisfied with the condition or quality of your cupcakes upon their arrival you must contact us within 24 hours of receipt. Crumbs and Doilies will not accept liability for any complaints made after this time.

We reserve the right to use photographs of orders we prepare on our website, blog, Twitter pages and Facebook pages. If you would like to specifically request that we do not use pictures of your order, or that we provide you with a picture of your order we will usually be happy to do so but you must let us know at the time of ordering.

If you need to change the date or details of your order or cancel it altogether please contact us as far in advance as possible. Telephone and online orders cancelled 7 days or more before the delivery/collection date will receive a full refund on the order total; those cancelled within 3-6 days of delivery/collection will be entitled to a 50% refund; those cancelled within 48 hours of the order date will not be entitled to a refund (although refunds and credit notes may still be provided at C&D's discretion).

Customers who have booked and received an invoice from Crumbs and Doilies are entitled to a full refund on the order total for cancellations made 28 days or more in advance of the order date and a 50% refund for orders cancelled within 7-27 days of the order date. Orders cancelled within 7 days of delivery/collection will not be entitled to a refund (although refunds and credit notes may still be given at C&D's discretion).