Customer Reviews

Overall rating: 4.8 / 5 from 1602 reviews.

Customer photo review of Corporate Colour-Matched Sheet Cake with Logo

The team at Crumbs and Doilies were fabulous- really helpful with answers questions about the design and sorting out delivery for an event. Cakes were delicious and it was a race to get the leftovers from the event to take home!

Corporate Colour-Matched Sheet Cake with Logo

Customer photo review of Simple Vintage Cake

Fabulous service delicious cake and delivered exactly when it was supposed to be 5*

Simple Vintage Cake

Customer photo review of Private Order Bespoke Vintage Heart Cake

Hands down the tastiest cake EVER! And a super easy ordering process. Staff upon collection were really helpful and lovely too, I can't wait for my next cake order!

Private Order Bespoke Vintage Heart Cake

Customer photo review of Mermaid Cake

Thanks so much for the beautiful cake and cupcakes! My daughter loved it and all the kids were mesmerised by the cake. It also tasted delicious and it wasn’t too sweet which is the usual problem when ordering online. This cake was perfect. Thanks again for making it special for our girl.

Mermaid Cake

Customer photo review of Corporate Cupcakes with Logos

Amazing service as usual and the cupcakes always taste incredible - thank you C&D team! Shout out to Johnnie for always accommodating our crazy ideas !

Corporate Cupcakes with Logos

Customer photo review of Design your own Bespoke Cake

When our lil girl was 2 turning 3 in Covid we were juggling full time work and nursery closure. The days were long and we made them longer by setting rules about screens etc like typical type A parents. Before nap time Clemmie and her dad would watch a Cupcake Jemma video to wind down and that was it. I think she has had a C&D cake every year since then. Always delicious and a slightly traumatic (for the parents) but happy reminder of the joy that watching someone do what they love gave a tiny lil toddler that has carried on to this day.

Design your own Bespoke Cake

Customer photo review of Raspberry Ripple Cake

Fantastic cake Flavour on the dot and the right sweetness Not to overwhelm sweet, just the flavour of the each ingredient separately. Thank you

Raspberry Ripple Cake

Customer photo review of Classic Red Velvet Cake

Beautiful cake So Delicious Easy ordering online and excellent customer service and support . Would highly recommend.

Classic Red Velvet Cake

Customer photo review of Oreo Cookies & Cream Cake

Absolutely loved the cake . Thank you so much . Very moist and it tasted delicious.

Oreo Cookies & Cream Cake

Customer photo review of Birthday Cake

Thank you for sweetening our lives in special moments♥️

Birthday Cake

Customer photo review of Design your own Bespoke Vintage Cake

Our vintage cake was sensational and we loved our photo cupcakes - also really appreciated the team’s responsiveness to our queries. Would definitely recommend and use again.

Design your own Bespoke Vintage Cake

Customer photo review of Classic Chocolate Cake

This chocolate cake was absolute perfection. The ordering process was easy. The cake itself was absolutely delicious. All of our guests asked where I got it from. It went way further than estimated and was still fresh when we were enjoying it nearly a week later!

Classic Chocolate Cake

Customer photo review of Vintage Heart Cake - Tonal Colour

Beautiful cake - sponge was perfectly moist and the icing was balanced and not too sweet. Just waiting for my next occasion (excuse) to order from C&D!

Vintage Heart Cake - Tonal Colour

Customer photo review of Pretty In Pink Cake

We were celebrating my daughter’s 10th birthday, and she had her heart set on a pink cake, so we decided to go for the Pretty in Pink cake. I believe this is probably my 10th or 11th cake from C&D, and they continue to impress every time. Their cakes are always moist, full of flavour and beautifully decorated, which is why I continue to be a repeat customer. They will always be my go to bakery for every occasion!

Pretty In Pink Cake

Customer photo review of Edible Photo Cupcakes

We thought the cakes were lovely but the butter cream tasted of nothing. We were disappointed that we were not allowed an assortment of flavours as not everyone likes the same kind of cake. For £70+ for 12 cupcakes you would think this could be accommodated. The cakes were good fun.

Edible Photo Cupcakes

Customer photo review of Design your own Bespoke Vintage Cake

The ordering process was super easy with Johnnie, who was lovely and talked me through what designs/colours were possible. The cake was vegan red velvet and tasted absolutely divine!!! Thank you again team for delivering this so quickly and so making such a gorgeous cake xxx

Design your own Bespoke Vintage Cake

Customer photo review of Eid & Ramadan Cupcakes

Great for a treat after Iftar they were so pretty as well. Variety of flavours also. Very happy with them!

Eid & Ramadan Cupcakes

Customer photo review of Raspberry & White Chocolate Cake

Simply fabulous! Loved how it looked and it tasted divine! Thoroughly recommend. Pick up from Wandsworth bakery location was easy peasy!

Raspberry & White Chocolate Cake

Customer photo review of The Crumbs & Doilies Recipe Book

Waited a long time to buy these books and it was still worth the wait, I will always cherish Jemma’s recipes.

The Crumbs & Doilies Recipe Book

Customer photo review of Corporate Cupcakes with Logos

Huge thanks to the team at Crumbs & Doilies! We ordered branded brownies and mini cupcakes for an ITV event, and they were a huge hit. The branding looked sharp and the taste was 10/10. What really stood out was how easy the whole process was. Ordering was simple, and the delivery experience was stress free thanks to a driver who kept us updated the whole way. It’s rare to find a bakery that nails both the aesthetics and the customer service so perfectly! Thank you.

Corporate Cupcakes with Logos

Customer photo review of Edible Photo Cupcakes

My friend loves it so much!!! The picture was clear and the cupcakes were delicious!!! I definitely recommend!!

Edible Photo Cupcakes

Customer photo review of Private Order Bespoke Cake

The cake was absolutely delicious. The staff were so friendly and they were all super. Thank you for baking this a great experience .

Private Order Bespoke Cake

Customer photo review of Chocolate Hazelnut Cake

I’m not usually a huge fan of chocolate cake, but I absolutely loved this stunning two-tier chocolate hazelnut cake that I ordered for a 21st birthday celebration. It was beautifully presented and absolutely delicious, so moist and light, yet still wonderfully indulgent. I particularly loved the coating of roasted hazelnuts around part of the cake, which added such a lovely texture and flavour. The birthday girl was absolutely delighted, and we received so many compliments on the cake throughout the celebration. It really was perfect for the occasion and looked just as impressive as it tasted. The cake was delivered perfectly on time, with clear storage instructions, and the customer service team were incredibly helpful and responsive when I had a few questions. I would definitely order from here again and can’t wait to try some of their other cakes! 🍰✨

Chocolate Hazelnut Cake

Customer photo review of Edible Photo Cupcakes

Got these for a baby shower. They were an absolute hit, everyone loved them including the new parents who have high standards!!

Edible Photo Cupcakes

Customer photo review of Vintage Heart Cake - Tonal Colour

The chocolate cake was very yummy and it looked so beautiful but the only thing that I think could be better was that buttercream outside was too heavy and sweet which goes to waste but the inside of the cake was were good and everyone enjoyed it.

Vintage Heart Cake - Tonal Colour

Customer photo review of Chocolate & Raspberry Cake

Lovely cake. Was potentially afraid that alike to some other places that the chocolate cake would be dry, but the chocolate cake was perfect, slightly fudgey with moisture and good flavour. The raspberry balanced it perfectly and nothing was too sweet or not sweet enough. The cake lasted for days and still tasted great which I feel evidence the quality of the cake. The buttercream was also not claggy or leaving a greasy after effect in the mouth. Would certainly order again and plan to order my son’s cake from C&D.

Chocolate & Raspberry Cake

Customer photo review of Vintage Heart Cake - Tonal Colour

We ordered a cake for our engagement party thank you so much for our beautiful cake it tasted delicious

Vintage Heart Cake - Tonal Colour

Customer photo review of Edible Image Photo Cake

Super happy with the cake! Photo looked great and it tasted amazing. Thank you!

Edible Image Photo Cake

Customer video review of Vintage Cake - Single Colour

Perfect wedding cake! It looked amazing, the perfect size and most importantly, was absolutely delicious! Ordering and collection process super easy too, so glad we went with C&D!

Vintage Cake - Single Colour

Customer photo review of Jellycat Rainbow Cake

The cake came perfectly, delivered on time and my sister loved it!!

Jellycat Rainbow Cake

Customer photo review of Birthday Cake

Slight issue with courier causing damage to the cake the day before our daughter's first birthday. Johnny and the team came to the rescue with an amazing replacement the following morning. Been a long time customer and so delighted that the service matches the quality of their cakes and treats.

Birthday Cake

BROWSE OUR CAKES & BAKES

Crumbs & Doilies has a delicious range of Cakes, Cupcakes, Cookies and Brownies, all freshly baked to order in our London Bakery and available to order online for delivery or collection in London, within the M25 and across the UK

cakes Cupcakes COOKIES BROWNIES